DO YOU SHIP TO MY COUNTRY?
YES. No matter where you live, we ship our products all over the world.
Estimated Delivery Time is 10-22 working days. * Note: The delivery time mentioned above does not include order processing time of custom-made products that usually varies from 1 to 3 days.
As soon as your order has shipped out, you will receive a confirmation email with your tracking number.
Generally, after the sender ships your package, it will be processed by the carrier, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually, it takes 5-10 days for processing and it takes sometimes longer depending on how fast the postal services are processing shipments, therefore the tracking information may not appear online immediately, please try to track again later.
The carrier hasn't accepted your package yet.The carrier hasn't scanned and entered tracking information for your package yet.Your tracking number is incorrect or invalid.The item was posted a long time ago, info not available anymore.
We ship all our merchandise directly from China through the Chinese Postal Service and your orders will arrive in your country by your government postal service. Please contact us with your order number if there is no update after 10 business days.
We really apologize that your item was not delivered to you. As much as we would like to have all the items be shipped smoothly, we really do not have control over other possible reasons/factors why an item did not arrive in one's mailbox. What we can recommend is that you can check with neighbors to see if they possibly have the package or check your local post office.
Most customers who have the same situation as you have found their item either with their neighbor or at the local post office. All domestic delivery issues become the responsibility of the local postal service once it’s been shipped. You may contact them directly.
Please make sure that you have entered your correct and complete shipping details when you ordered. We will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.